If you’ve deleted your eSIM, you don’t need a replacement. You can reinstall it directly from the app:
In the Simp Mobile app → go to Manage (second icon from the right on the bottom menu) → tap eSIM Instructions → follow the steps to reinstall.
You only need a replacement if you’re moving to a new phone or can’t reinstall the original eSIM. In that case, please contact our support team:
In the Simp Mobile app → go to Manage (second icon from the right on the bottom menu) → scroll down to Boring stuff → tap Your eSIMs
Tap View details for your Simp UK eSIM, tap Replace eSIM and follow the instructions.
Your replacement eSIM will be ready in around 5-10 minutes. Make sure you install the new eSIM on your new phone.